About Us
Message from the Team:
Harrow, London
We are a very young and innovative London based retail company for skincare and cosmetics. We believe in quality brands that are worth the hype! We offer The Ordinary, Timeless, It Cosmetics and the list continues to grow!
Please read our Contact Us page if you wish to get in touch! We are always happy to hear from our customers! If there are any brands you would like to see on our retail site, please kindly bring it to our attention by sending an email to us!
The Face Method Team
More About Us
The Face Method is a London-based online beauty retailer operated by Best of Beauty Ltd.
We specialise in carefully selected skincare, cosmetics, haircare, and beauty products from trusted brands, including It Cosmetics, K18, Medik8, and more.
Our aim is to offer customers a convenient and reliable way to shop premium beauty products online, with clear product information, tracked delivery options, and helpful customer service.
UK Delivery
We ship to all UK addresses using Royal Mail tracked services.
Royal Mail Tracked 48 is free for UK orders over £50.
Royal Mail Tracked 24 is available for an additional charge at checkout.
Please refer to our Shipping Policy for full delivery information, including processing times, delivery estimates, and international shipping availability.
Customer Service
For customer service enquiries, order questions, delivery queries, returns, refunds, or product questions, please email us at:
We aim to respond to customer emails as quickly as possible, usually within 48 hours during normal business days.
Promotions and Discount Codes
Please note that discount codes may exclude certain premium brands, including Medik8 and K18.
Thank you for shopping with The Face Method.